Nothing is more important than a person's livelihood and ability to provide for their family. We regularly represent clients in many professions who have had DORA Complaints filed against them.
The Colorado Department of Regulatory Agencies (DORA) oversees and regulates many licensed professionals in the State of Colorado. In addition to promulgating standards for the various licensed professionals, DORA provides a complaint process by which a party can file a complaint against a licensed professional.
When a complaint is filed against a licensed professional, the first question we are usually asked is, “What is going to happen to my license?” Your professional license is your livelihood, and you want to do everything you can to prevent disciplinary action against your license.
The second question that we are usually asked is, “What is the process to respond to a complaint?” Below, you will find a general outline of the process. However, each matter is unique based on what is very often a very fact specific set of events that requires application of particular statutes and rules based on your profession.
In response to the first question, “What is going to happen to my license?”, we will meet with you to review the complaint and gather the underlying facts which have given rise to the complaint. Often, the complaining party will only include select facts intended to support the complaint. It is imperative that the DORA investigator be provided with the entire story. DORA takes every single complaint filed against a licensed professional seriously, and will diligently investigate all issues that are raised in the complaint. Thus, it is important that you take the complaint just as seriously as DORA does. The consequences can run on a spectrum from dismissal of the complaint, to a letter of admonition, to having your license suspended or revoked.
In response to the second question, “What is the process to respond to a complaint?”, we will work with you at all stages of the process to ensure that you understand what is happening at that time, and what documents or other steps are being taken on your behalf.
Responding to a complaint is more complicated than just telling your side of the story. The response will typically include a detailed factual statement and synthesis of the facts with the appropriate legal standard. If required, we will bring in outside professionals to assist with the response to DORA (i.e., experts in the particular field to opine on ethical or legal standards or standards of care for your profession).
When we speak with licensed professionals who have a complaint filed against them, one common recurring theme is that the licensed professional wants to submit the written response on his/her own, and if he/she is unsuccessful in getting the complaint dismissed, to hire legal counsel after that point. That is certainly your choice. However, we cannot stress enough the importance of working with legal counsel to submit the first response to the complaint. Your license and your livelihood are too important to not have the best representation right out of the gate.
We have extensive experience in representing many types of licensed professionals who have had complaints filed against them. We have represented numerous individuals at all stages of the DORA complaint process. We understand the DORA complaint process, and how to effectively represent and navigate a licensed professional through this process.
It is our goal to aggressively represent you to obtain the best possible resolution of the complaint.
LICENSES SUBJECT TO DORA REGULATIONS
- Addiction Counselors,
- Athletic Trainers
- Barbers, Cosmetologists, Estheticians, Hairstylists, Nail Technicians
- Direct-Entry Midwives
- Fantasy Contests
- Funeral Home & Crematory
- Healthcare Professions Profile Program
- Hearing Aid Providers
- Landscape Architects
- Marriage & Family Therapists
- Massage Therapists
- Naturopathic Medicine
- Nursing Home Administrators
- Occupational Therapy
- Passenger Tramway
- Physical Therapy
- Private Investigators
- Prescription Drug Monitoring Program (PDMP)
- Professional Counselors
- Professional Engineers
- Professional Land Surveyors
- Registered Psychotherapy
- Respiratory Therapy
- Social Work
- Speech-Language Pathology
- Surgical Assistant & Surgical Technologist